Operations Assistant

Apply now Job no: 566055
Work type: Part Time
Location: Balgowlah
Categories: Warehouse

·  Part Time Position
·  Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Balgowlah Team is seeking a passionate, customer service focused Operations Assistant to join them in delivering Great Service, Always! to their customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Be organised and efficient
• Efficient cash handling and POS experience is desirable
• Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a “can do” attitude
• Flexibility across retail trading hours including weekends, public holidays and late night trades

In this role you will:

• Actively manage Harvey Norman customer repairs and servicing 
• Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
• Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
• Assist with the department's admin duties 
• Advise customers of arrival of stock and organise delivery as requested by the Proprietor

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.